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Terms and Conditions

 

Thanks for choosing PASEM (“PASEM”, “we”, “us”, “our”, "ProActiv Sports Event Management"). You represent and warrant to ProActiv Sports Event Management including all its subsidiaries and affiliated entities (hereinafter known as "PASEM"), that you have the authority to register and/or act as agent to complete the registration of the Events on behalf of yourself and/or any party(s) you are registering (“Registered Parties”) through our registration online portal, PASEM-SPORT.COM. Your acts for and on behalf of the Registered Parties shall be binding upon them as if they have done it themselves. You further warrant that you have the full authority to utilize the credit/debit card or online bank transfer to which registration fees and other transaction fees (if any) are to be charged. You also hereby indemnify PASEM of any and all claims loss damage related to the credit card and debit card transactions done over PASEM-SPORT.COM registration portal.

 

Registration Rules

  1. All participants are to ensure that all information submitted by them for the purpose of registration is complete and accurate.

  2. The confirmation of participation is ONLY VALID when payment of the registration fees is successfully made.

  3. A race registration confirmation email will be sent upon successful payment. If you do not receive the confirmation email within 1 working day from the successful registration date, please email us at admin@pasemc.com.

  4. The confirmation email/Registration ID is the ONLY VALID proof of confirmed registration and to be used for the collection of race kits / participation. By confirmation of payment, the participants agreed to abide by the rules and regulations set forth by the Organizer.

  5. All entries are NOT REFUNDABLE NOR DEFERRABLE but are TRANSFERABLE by notifying PASEM. (administrative charges may apply)

  6. Upon confirmation of participation, any change to the category or other details can be done by notifying PASEM not later than 2 weeks before the event date.  (administrative charges may apply)

  7. The Organizer reserves the right to limit, accept or reject any entries without prior notice and reasons.

  8. The Organizer reserves the right to close entries before the deadline without any notice or when a quota of a race / Event is full.

  9. The Organizer reserves the right to change the Event date or venue at their own discretion.

  10. Non-Malaysian participants must ensure that they obtain all necessary entry, exit, health and other documents. Please contact the applicable Consulate or Embassy for these additional requirements.

  11. All transactions through PASEM-SPORT.COM will be in Ringgit Malaysia (MYR or RM). For participants paying from overseas or using a non-Malaysian Bank, exchange rate conversion will apply (depending on individual banks). If you have any queries on the bank rates, please contact your local banks.

  12. For events that apply foreign currency for non-Malaysians, the equivalent amount in RM will be converted based on the billing bank’s Exchange rates.

  13. As per the new requirement from the Immigration Department, please state in the Disembarking Visitor Card the purpose of your visit to Malaysia is to participate in the particular Event registered.

  14. Any questions or inquiries regarding the registration process, please contact us.

Personal Data Protection acts, 2013

By providing any information, personal or otherwise of yourself or other person who you are registering for, in order to sign up for the Event or any activity(ies) involving the Organizer and the Event sponsors (if any), you and /or any other person who you are registering for are deemed to have agreed to the following:

  1. The Personal Data of the Registered Parties shall be used by the Organizer and PASEM for the purposes of sending communication materials to the Registered Parties, including but not limited to, direct mailers, emails, Short Messaging Service and/or telephone calls.

  2. The Organizer may engage the services of third parties to process the Registered Parties’ Personal Data. All such third parties are contractually obliged not to use the Registered Parties’ Personal Data for any other purpose, other than as specified herein.

  3. Any of the Registered Parties has the right, at any time, to:

      • withdraw his/her consent for the use of the Personal Data.
      • to request for any correction/update of the Personal Data, or
      • raise any general queries regarding the use of his/her Personal Data.

    by contacting the Organizer directly and PASEM by sending an email to Organizer’s email and contact numbers are listed on the website - Contact us page.

Waiver of Liability

  1. PASEM-SPORT.COM only acts as a portal for registration and collection of payments and is not responsible for the organization, staging, and safety of any Events organize by other event organizer. Any claims by the Registered Parties howsoever arising shall be directed to the organizer. PASEM-SPORT.COM shall not be liable for all or any claims, damages, compensations, liabilities or costs arising from or in connection with the Event.

  2. The Registered Parties acknowledges and agrees that there may be certain danger and risk involved in the Event which may not be foreseeable, including without limitation to personal injury, property damage or death.

  3. The Registered Parties acknowledges and declares that:

      • the Organizer their subcontractors, agents, directors, employees, advisers;
      • all municipal agencies and local governments whose property or personnel are used.
      • all sponsors (including co-sponsors), their subcontractors, agents, directors, employees; and any individuals related to the Event, volunteers, and affiliates; (collectively referred to as the “Releases”)

    shall not be liable to the Registered Parties for any liability in contract, tort (including negligence) or otherwise for any loss of business, revenue or profits, anticipated savings or wasted expenditure, loss or damage of or to personal equipment belonging to the Registered Parties or any indirect or consequential loss or damage whatsoever (notwithstanding that such loss was within the contemplation of the parties at the date of submitting his/her registration) arising out of the Registered Parties taking part in the Event or any other matter arising under these Conditions nor for an aggregate amount greater than the Fee paid by the Registered Parties. Without limiting the foregoing, the Releasees will not be liable for any actions of any spectators or other third parties unless otherwise set out herein.

  4. The Registered Parties hereby expressly and irrevocably renounces, for him/herself, heirs and successors in title the right to any recourse or claims whatsoever against the Releasees, or persons for whom it is answerable (“Associated Parties”) as a result of any kind of physical, mental or other loss or damage of whatsoever nature (including any loss of earnings, profits, or pain and suffering) suffered by the Registered Parties, directly or indirectly, or by his/her family or by any dependents and caused by an Event in anyway relating to the Registered Partie's participation in Event.

  5. The Registered Parties hereby undertakes, for him/herself, heirs and successors in title to indemnify and hold harmless the Organizer, and the Associated Parties for any costs and/or amount, which they or any of them may be required to pay as a result of any aforesaid recourse or claim by whomsoever made. The Registered Parties also agrees to indemnify the Releasees and the Associated Parties for any claim, actions, liabilities or losses resulting from any breach of the Registered Parties’s declarations above and/or the Registered Parties' negligent acts or omissions and/or wilful misconduct.

  6. The Registered Parties hereby release, waive, discharge and covenant not to sue PASEM for any and all liability from any and all claims arising from the participation in the Events by you or any other registered party.

  7. The Registered Parties acknowledges that participation in the Event will be physically demanding and warrants that he/she is in good physical condition and have sufficient preparations and is able to safely participate in the Events. The Registered Parties is fully aware of the nature of the Event and the associated medical and physical risks and hazards involved in participating in the Events, including the possibilities of serious physical trauma, injury or death.

  8. The Registered Parties consents to the use of his/her name, photographs taken and any appearance filmed or recorded by the Organizer and PASEM-SPORT.COM in broadcasts, newspapers, magazines, brochures, internet website, and other media for the purpose of advertising, publicity and otherwise in relation to the exploitation of the Event. Registered Parties further agrees that he/she shall not claim or demand any compensation or payment for such usage.

  9. The Registered Parties acknowledges that any payment of the fee and transaction costs (if any) for the Events, is non-refundable, non-transferable and non-deferrable.

  10. The Registered Parties acknowledges that the Organizer of the Events has the right to alter, change, cancel and/or postpone any of these Events as a result of circumstances that would direct affect or impact the Event which is or beyond control.

  11. PASEM makes no warranty and assurance that the services in PASEM-SPORT.COM registration portal will be uninterrupted, secure or error-free. PASEM also does not guarantee the accuracy or completeness of any information, or provided in connection with the Events or otherwise in the website. 

  12. The Registered Parties agree that this Agreement and Waiver is governed and construed in accordance with the laws of Malaysia. The Registered Parties    further agree that this Agreement and Waiver is intended to be as broad and inclusive as is permitted by the law of Malaysia.

  13. The Registered Parties affirm that they have read, understood and fully agreed to the terms and waiver, and they will give up substantial rights, including the rights to sue and to release all liability to the greatest extent allowed by law.

Cancellation of Event

  1. The Organizer may cancel the Event if circumstances beyond reasonable control arise, including, without limitation, war, civil or political unrest, terrorism or inclement weather conditions.

  2. The Organizer reserves the right to cancel the Event if before the Event Date The Organizer has not, in their sole discretion, received a sufficient number of applications to ensure that there are enough participants to make the Event economically viable.

  3. If the Event is canceled by The Organizer per the circumstances in 1 and 2 then Refunds and transfers will be made according to the refund, deferment, and transfer policy.

  4. The Participant is aware that the Event is not guaranteed to take place at the time of reservation.

Event Refunds, Deferments and Transfers

  1. The organizer will not refund any proportion of the Event Participation fee once the Participant has participated in the event. This policy is non-discriminatory and does not take account of any individual circumstances in order for fairness and clarity.

  2. Where accommodation bookings are made as part of the entry process or where other bolt-on services such as travel products, hire services or otherwise are bought, these also fall under the terms of this policy.

  3. Where the Participant is unable to participate in the event due to any reason, including but not limited to injury, illness, travel issues, weather, event cancellation, event venue change, event date change or force majeure, the Organiser will not be liable for any costs incurred by the Participant relating to privately booked travel, accommodation or other ancillary costs incurred.

  4. If the Event has had to be canceled in advance of its taking place Event Participation fees and/or associated event purchases shall be subject to the deferment and transfer policy without any administration fees.

  5. If an event is relocated, no refunds shall be given if the event is relocated to an area of a 50km radius of the original Event location.

  6. Event reservations may be transferred to the participant, provided any additional costs that are relevant are paid in full if such a request is emailed ten clear days before the  event date to admin@pasemc.com. An administration fee of RM5 will need to be paid before the transfer is confirmed.

  7. You may transfer your Event reservation to a friend except where the Organiser has expressly stated otherwise by (1) express instruction, (2) public announcement through the Event website or (3) individually, in writing, to the Competitor(s) in question, if such a request is emailed ten clear days before the event date to admin@pasemc.com. An administration fee of RM5 will need to be paid before the transfer is confirmed.

  8. You may transfer your reservation to the following event next season if such a request is emailed 30 clear days before the event date to admin@pasemc.com. Upon receipt of the email, we will contact you to arrange the transfer. An administration fee of RM50 will need to be paid before the transfer is confirmed. In such an occurrence that the Event does not take place in the future, the transferred Event Participation fee will not be subject to a refund. Accommodation bookings or any other bolt-on services such as travel products, hire services or otherwise are bought are non-transferable to the following event season.

  9. The Organiser's refund policy is subject to change at the discretion of the Organiser and any such changes are published either within this refund policy and/ or on the Event website. The Participant is advised to visit the Event website regularly.

  10. The terms and conditions of this refund policy do not affect the Participant's statutory rights as a consumer. Please contact the Organizers for any questions on the Organiser's refund policy. Address for the service of cancellation notices and to which complaints can be made.

Race Entry Pack Collection (REPC)

  1. Please bring along your confirmation slip / Registration ID and your Identification Card (required documents) for verification purposes. You are also encouraged to show us your confirmation slip in soft copy (i.e.: show us the soft copy on your smartphone.)

  2. All appointed representative must bring along the required documents for verification purpose.

  3. Strictly no changes in T-shirt sizes will be allowed.

  4. Race entry packs not collected after the last collection date will be deemed as unwanted and PASEM may dispose or re-distribute them accordingly.

Volunteers

Volunteers play a vital role in our events. All volunteer applications are reviewed with consideration of current volunteer opportunities. The information provided will be stored in confidence under the provisions of the Data Protection Act. Your completed form will be held securely and confidentially. Only authorized staff will have access to your information.

Equal Opportunities

PASEM is committed to equal opportunities and all volunteer recruitment decisions will be based on merit, suitability for the role and experience. All volunteer recruitment decisions will not be influenced by race, color, nationality, religion, sex,marital status, family status, sexual orientation, disability, age or membership of the Traveller Community. PASEM fully endorses a working environment free from discrimination and harassment.


Refundable Deposits

Paying a deposit does not guarantee your position at our event; applications are assessed and positions allocated after a deposit has been paid.

Your deposit will be withheld and you will be blacklisted if you:

  • Do not complete all of your allocated shifts.

  • Lose equipment allocated to you.

  • Do not sign in on-site by The event specific sign-in time, date and do not CANCEL at least 14 days (2 weeks)  calendar days prior to the event specific sign-in time and date.

Deposits are refundable together with your entitlement(s) after the event.